- Serves
- 182,700
- Connections
- 67,598
- Water source
- Surface water
- Based in
- Roanoke City, VA
- Owner
- Local government
The 22 ZIP codes it serves
24002, 24010, 24011, 24012, 24013, 24014, 24015, 24016, 24017, 24018, 24019, 24022, 24037, 24042, 24065, 24077, 24083, 24101, 24153, 24157, 24175, 24179
PWSID VA2770900 · EPA data
Read this first
- PFOA was found in one of 38 samples, highest 8.9 ppt. Above the 4.0 ppt legal limit in at least one sample. Compliance is judged on a running annual average, not one sample.
- PFOS was found in six of 38 samples, highest 6.3 ppt. Above the 4.0 ppt legal limit in at least one sample. Compliance is judged on a running annual average, not one sample.
- Lithium was found in 22 of 38 samples, highest 22.8 ppb. Above EPA’s health reference level of 10 ppb, a screening level rather than an enforceable limit.
3 health-based violations since 2016. Details are below.
What handles itWhat was found, stop by stop
- Below the health goal
- Above the health goal
- Above the legal limit
- No federal data
At the source
EPA UCMR 5 sampled this utility for 29 PFAS and lithium from Sept. 11, 2023 to June 11, 2024. Each tick under a result’s line is one sample where it was found, dated when you point at it.
NSF’s PFAS claims are tested to below 20 ppt. EPA’s limit is 4.0 ppt, and EPA says no certification yet shows a filter reaching its levels.
- Health goal zeroLegal limit 4.08.9
Above the 4.0 ppt legal limit in at least one sample. Compliance is judged on a running annual average, not one sample.
NSF/ANSI 53 · Look for: PFOA ReductionSame claim, other certifiers’ wording: Total PFAS Reduction; Perfluorooctanoic Acid (PFOA)
NSF/ANSI 58 · Look for: Perfluorooctanoic Acid (PFOA)
- Health goal zeroLegal limit 4.06.3
Above the 4.0 ppt legal limit in at least one sample. Compliance is judged on a running annual average, not one sample.
NSF/ANSI 53 · Look for: PFOS ReductionSame claim, other certifiers’ wording: Total PFAS Reduction; Perfluorooctane Sulfonate (PFOS)
NSF/ANSI 58 · Look for: Perfluorooctane Sulfonate (PFOS)
- Health reference level 1022.8
Above EPA’s health reference level of 10 ppb, a screening level rather than an enforceable limit.
What handles it: No certification claim covers this compound yet.
- Limit and goal 106.0
Detected, below the legal limit and the health goal.
What handles it: No certification claim covers this compound yet.
Also found, with no federal limit
EPA measured these PFAS to learn how often they occur. None has a legal limit or a health goal yet.
Compound Highest sample Found in Certification claim PFPeA 6.2 ppt 1 of 38 None covers it PFHxA 4.3 ppt 1 of 38 None covers it In treatment
No federal results for this stop. Disinfection byproduct, chlorine and fluoride levels are in Western Virginia Water Authority’s own annual report, which it must send you every year.
In the pipes
No lead and copper results on file with EPA for this utility.
At your tap
The last stretch is your own plumbing. A certified lab test is the only way to know what reaches your glass. Lead in your water: what to do
Tested and not found
Below EPA’s minimum reporting level in every sample taken from Sept. 11, 2023 to June 11, 2024. Not found means not measured above that level, which is not the same as zero.
All 25 compounds tested and not found
- 11Cl-PF3OUdS
- 4:2 FTS
- 6:2 FTS
- 8:2 FTS
- 9Cl-PF3ONS
- ADONA
- Lead
- NEtFOSAA
- NFDHA
- NMeFOSAA
- PFBA
- PFBS
- PFDA
- PFDoA
- PFEESA
- PFHpA
- PFHpS
- PFHxS
- PFMBA
- PFMPA
- PFNA
- PFPeS
- PFTA
- PFTrDA
- PFUnA
Violations since 2016
| Contaminant or rule | Type | Period | Measured | Status |
|---|---|---|---|---|
| TTHM | The running average was above the legal limit.EPA: Maximum Contaminant Level Violation, Average | Jan. 1, 2020 to March 31, 2020 | 0.081 MG/L | Resolved |
| TTHM | The running average was above the legal limit.EPA: Maximum Contaminant Level Violation, Average | July 1, 2019 to Sept. 30, 2019 | 91 UG/L | Resolved |
| Total Haloacetic Acids (HAA5) | The running average was above the legal limit.EPA: Maximum Contaminant Level Violation, Average | July 1, 2017 to Sept. 30, 2017 | 62 UG/L | Resolved |
| Health-based violations only. Resolved and archived mean the utility returned to compliance or the state closed the record. | ||||
What handles it
A certification covers specific claims, not a whole standard. Look for these claims on the certifier’s listing, not the box. Wording varies a little: NSF writes “Lead Reduction,” WQA just “Lead.”
At the tap, or for the whole house?
These come with the water itself, so a whole-house system certified for the same claims treats every tap and shower. A filter at the tap treats drinking water for much less. How whole-house systems compare.
Filters with those claims on a certifier’s listing
TapBuff earns a commission if you buy through some links on this page. It does not change which standard or filter we name. As an Amazon Associate, TapBuff earns from qualifying purchases. How TapBuff makes money
ZeroWater 10 Cup Pitcher (ZP-010)
Pitcher
- IAPMO listing:NSF/ANSI 42NSF/ANSI 53checked Oct. 4, 2026
Certified for: PFOA, PFOS
Aquasana Claryum Direct Connect (AQ-MF-1)
Under-sink carbon
- IAPMO listing:NSF/ANSI 42NSF/ANSI 53NSF/ANSI 401checked Oct. 4, 2026
Certified for: PFOA, PFOS
Under-sink reverse osmosis
- IAPMO listing:NSF/ANSI 42NSF/ANSI 53NSF/ANSI 58checked Oct. 4, 2026
Certified for: PFOA, PFOS
Countertop reverse osmosis
- IAPMO listing:NSF/ANSI 42NSF/ANSI 53NSF/ANSI 58NSF/ANSI 401checked Oct. 4, 2026
Certified for: PFOA, PFOS
What this report cannot tell you
- Levels of everything else. Federal bulk data carries results for PFAS, lithium, lead and copper, and violations for the rest. Nitrate, arsenic, disinfection byproducts and other levels are in Western Virginia Water Authority’s own annual report, which it must send you every year.
- Your own plumbing. Lead results are the 90th percentile across homes the utility samples. Your home’s service line, solder and fixtures decide yours. A certified lab test is the only way to know.
- Anything after the latest data. SDWIS data is from 2026 Q2; UCMR 5 samples are from Sept. 11, 2023 to June 11, 2024.
Other Virginia utilities
- Fairfax County Water Authority1.1 million
- City of Virginia Beach437,994
- City of Newport News407,300
- Chesterfield Co Central Water System389,897
- Loudoun Water - Central System334,808
- Henrico County Water System330,000
- City of Norfolk234,220
- City of Richmond233,655
- Arlington County215,000
- Pwcsa - East168,747
- City of Chesapeake - Northwest River Sys165,240
- City of Alexandria159,200
Sources
- EPA UCMR 5 occurrence data, file of Aug. 27, 2026
- EPA SDWA bulk download (SDWIS federal data), 2026 Q2
- Limits and goals: each contaminant’s page, with its EPA source.
- How this page is built: methodology.