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New York water hardness, by utility.

3 New York utilities serving 9.1 million people as they report it, from their own water quality reports. Hardness is the calcium and magnesium in water; EPA sets no limit for it.

The short answer

Soft water reaches the most people here: 1 utility serving 8.3 million. One more utility, serving 350,000, has water in more than one band.

The largest, New York City System, is soft on average, 32 mg/L (1.9 grains per gallon), ranging from 18 to 100 mg/L.

Moderately hard

61 to 120 mg/L (3.6 to 7 grains per gallon). 1 utility serving 525,262 people, largest first.

New York utilities: moderately hard water
UtilityBased inServesHardness, mg/LGrains per gallon
MCWAVictor (V)525,26293 to 1205.4 to 7

Soft

Up to 60 mg/L (3.5 grains per gallon). 1 utility serving 8.3 million people, largest first.

New York utilities: soft water
UtilityBased inServesHardness, mg/LGrains per gallon
New York City SystemNew York (C)8,271,000321.9

Varies

Water in more than one band, depending on where or when it was sampled: each is given as its range, softest to hardest, and its report says more. 1 utility serving 350,000 people, largest first.

New York utilities: varies water
UtilityBased inServesHardness, mg/LGrains per gallon
OCWASyracuse (C)350,000115 to 1906.7 to 11.1

Source: 3 utilities’ own water quality reports, read by hand, each named on the utility’s page.

Bands are the U.S. Geological Survey’s, at 17.1 mg/L to the grain. People served is what each utility reports; where one sells water to another, the same people can be counted twice. How hardness is measured here.